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A: It means that you've qualified for our services: a 24 hour Legal and ID Assist service, quarterly comprehensive credit reports, financial wellness programme and complimentary loan assist service.
A: When we receive the outcome of your loan application, we'll let you know immediately via sms.
A: In certain instances, a credit check may be conducted using your South African identity number to check your credit history and share your information with any of our partners to ascertain suitability for our product for as long as you’re a client of Creditgenie.
A: Your loan repayment depends on the terms and conditions you negotiated with the moneylender. Generally, personal loans have a repayment period of between 12 and 72 months, but this depends on what you qualify for and can afford to repay.
A: We have a five-day, cooling-off period in which you're welcome to cancel our service if you wish to do so. If you do, however, change your mind, it's easy to reactivate your account with us by simply contacting our call centre on 021-835-3030.
A: You get access to our complimentary loan assist service immediately, our 24-hour Legal and ID Assist service upon completion of your application, quarterly comprehensive credit reports and a financial wellness programme for an affordable fee. The money we have deducted from your account is the once-off initiation fee of R395 for our services. Creditgenie will only debit your account if you have expressly given us permission to do so. If, for some reason, you feel that this money was taken from you in error, or you suspect fraudulent activity with your personal details, please contact us.
Only R117 per month, once-off R395